What moves a NetSuite renewal
- Escalators
Annual increases
Contract escalators compound every year and carry into the next term.
- Pricing
Higher full-user rates
Partners and customers have reported significant increases in full-user pricing, which many customers first meet at renewal.
- Mix
Users moving to full licenses
As roles change, self-service users can be reclassified as full users, at a much higher price.
- Growth
Modules and tier changes
Modules added since the last term, and growth past service tier limits, raise the base.
- AI
NetSuite Next
Oracle is rolling out AI capabilities across NetSuite. How they are packaged is worth understanding before the renewal.
Timing
NetSuite follows Oracle's fiscal calendar, which ends May 31. NetSuite contracts typically run one to five years, and renewal terms are set in the contract.
Where Deal IQ comes in
Knowing what has changed is the first step. Getting a better price on your own contract is the negotiation itself. Deal IQ has run 175+ NetSuite negotiations covering $250M+ in contract value, with a network of 350+ former vendor sales, pricing and deal desk leaders that includes people who sold for NetSuite. We negotiate directly with NetSuite or behind the scenes with your team, and our fee comes from the savings.
THE DEAL IQ TREND REPORT
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Frequently asked questions
Why did our NetSuite renewal go up?
Usually through a combination of contract escalators, higher full-user pricing, users reclassified as full users, new modules and service tier changes.
When is NetSuite's fiscal year end?
NetSuite follows Oracle's fiscal year, which ends May 31.
DEAL IQ IN NUMBERS